Wales & West Utilities



Relaunch a quarterly magazine in print and as a digital flipbook for Wales & West Utilities, a gas supply network covering more than seven million customers, to modernise the important communication channel based on the feedback of its hard-to-reach readers.


Deliver an up-to-date, engaging design to a strict timeline and include more “on the ground” colleagues from all areas of the business. As well as providing fresh, timely content and quality images from our photographer, we also transform submitted pictures from staff members to uphold the high quality of the magazine. It has been downsized to a more compact page size, giving a more modern feel. We have also updated the design to make it less restricting and more fluid, letting the content dictate the layout. The magazine is published quarterly, aligning with Wales & West Utilities’ four company values.


A refreshed magazine with a sense of unity and collaboration that has been very well received by the client and by readers, winning an Institute of Internal Communication Award in 2014 in the relaunched publication class and an Award of Excellence in 2015, 2016 and 2017.

More case studies
2w_montage_800px 2w-september-2-p22-23-800px
We rely on the fabulously creative Pages team to help make our ‘gas’ news interesting for all our colleagues, and they do a superb job in producing our award-winning mag — a fantastic, collaborative relationship!
Elizabeth Warwick
Communications manager
Wales & West Utilities

Get in touch

We’d love to hear from you

Contact us